The ZOË Store

Zoelogics Auto-Ship Program Agreement Terms

  1. Enrollment and Authorization
  • By enrolling in the auto-ship program and clicking the “Agree” button, you authorize Zoelogics Health Sciences LLC. to charge your credit card on the same date every month for the selected products and any applicable shipping fees.
  • You agree to provide and maintain accurate payment and contact information.
  1. Product Selection and Availability
  • The products available for auto-ship will be clearly marked on our website. The availability of products may change, and Zoelogics Health Sciences LLC. reserves the right to discontinue any product at any time.
  • In the event a product is discontinued, you will be notified and given the option to select a replacement product or cancel the auto-ship for that item.
  1. Billing and Payment
  • Your credit card will be charged automatically each month on the date of your initial enrollment.
  • If a payment fails, you will be notified via email and given the opportunity to update your payment information. Zoelogics Health Sciences LLC. may attempt to process the payment again if the initial attempt fails.
  • Prices for auto-ship products are subject to change. You will be notified of any price changes at least 30 days in advance.
  1. Shipping and Delivery
  • Auto-ship orders will be shipped based on your selected frequency and shipping method. Standard shipping rates apply unless otherwise specified.
  • You will receive an email notification with tracking information once your order has shipped.
  • It is your responsibility to ensure that your shipping address is accurate and up to date. Address changes must be made at least 7 days before your next scheduled shipment.
  1. Modifications and Cancellations
  • You can modify your auto-ship order, including changing products, shipping frequency, or payment details, by contacting customer service team:
  • Modifications must be made at least 7 days before your next scheduled shipment to take effect.
  • You can cancel your auto-ship enrollment at any timeby contacting customer service. Cancellation requests must be received at least 7 days before your next scheduled shipment.
  1. Returns and Refunds
  • Standard return policies apply to auto-ship orders. If you are not satisfied with a product, you can return it in accordance with our return policy.
  • Refunds for returned products will be processed once the returned item is received and inspected.
  1. Discounts and Promotions
  • Auto-ship customers may be eligible for exclusive discounts and promotions. These discounts and promotions are subject to change and may vary by product or order frequency.
  • Zoelogics Health Sciences LLC.reserves the right to modify or discontinue any discounts or promotions at any time.
  1. Privacy and Security
  • Your personal and payment information is protected according to our privacy policy. We use industry-standard security measures to ensure the safety of your information.
  • By enrolling in the auto-ship program, you consent to the collection, use, and disclosure of your information as described in our privacy policy.
  1. Changes to Terms
  • Zoelogics Health Sciences LLC.reserves the right to modify these terms and conditions at any time. You will be notified of any significant changes at least 30 days in advance.
  • Continued participation in the auto-ship program after any changes signifies your acceptance of the updated terms.
  1. Customer Support
  • For any questions or concerns regarding the auto-ship program, please contact our customer service team via phone, email, or live chat.